aa71's Privacy Policy
aa71 is fully committed to protecting your personal information — through SSL encryption and transparent data management.
Introduction and Scope
Purpose of This Policy
The main purpose of this Privacy Policy is to inform all registered and unregistered users of the aa71 platform how seriously we take their personal information and what measures have been put in place to protect it. aa71 believes that personal privacy is a fundamental right and we are always committed to ensuring it.
- To clarify the types and purposes of user data collection
- To describe the methods of data storage and protection
- To define the policy on sharing information with third parties
- To make users aware of their rights and control over their data
Types of Data Collection
aa71 collects different types of information for different purposes. Below is a detailed description of what information is collected, under what circumstances, and why.
Registration and Account Information
Information you are required to provide when creating an account:
- Full name (in Bengali or English)
- Date of birth (for 21+ age verification)
- Email address
- Mobile number
- Preferred payment method details (bKash, Nagad, Rocket, or bank account)
- Username and password
Automatically Collected Information
Information that is technically collected when you use our platform:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Time of arrival on the site and session duration
- History of pages viewed and links clicked
- Data collected through cookies and tracking technologies
Financial Transaction Information
Information we collect during deposits and withdrawals:
- Transaction amount and time
- Payment method reference number
- bKash / Nagad / Rocket number (partial — full number is not stored)
- Account verification details for bank transfers
- Overall deposit and withdrawal history
Gaming Activity Information
Information collected to improve your gaming experience:
- Type and duration of games played
- Bet amounts and results history
- Bonus and promotion usage records
- VIP level progress information
- Responsible gaming limit-related information
Purpose of Data Use
Why and how your information is used
aa71 uses collected information only for the following legitimate purposes:
| Purpose | Details |
|---|---|
| Account Management | To create, verify, and manage your account |
| Identity Verification | To confirm identity through the KYC (Know Your Customer) process and to prevent fraud |
| Transaction Processing | To complete the process of deposits, withdrawals, and bonus payments |
| Customer Support | To provide assistance via live chat and email |
| Responsible Gaming | To identify potentially problematic gaming behavior and take necessary action |
| Security and Fraud Prevention | To prevent suspicious activity, money laundering, and unauthorized access |
| Service Improvement | To improve platform functionality and user experience |
| Marketing Communications | To send promotional offers and updates with your consent |
Data Sharing and Disclosure Policy
Who we share information with
aa71 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Providers
Limited information may be shared with trusted technology partners who assist in operating aa71's services. These partners may only use the information for their designated tasks and may not use it for their own purposes.
Legal Obligations
If it is mandatory to provide information under applicable laws of Bangladesh or a judicial order, aa71 may provide the necessary information to the relevant authorities in compliance with the law.
Fraud Prevention
Necessary information may be shared with specialized security organizations to detect and prevent money laundering, card fraud, or other financial crimes.
With Your Consent
For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information. You may withdraw this consent at any time.
Cookies and Tracking Technologies
What cookies are and why they are used
Cookies are small text files stored on your device. aa71 uses the following types of cookies:
Essential Cookies
Essential for maintaining login sessions and ensuring security. These cannot be disabled.
Analytics Cookies
For understanding site usage patterns and improving services. Activated with your consent.
Preference Cookies
Used to remember your language and display preferences.
Marketing Cookies
For displaying relevant promotions. You can disable these at any time from your browser settings.
Data Protection and Security
How we protect your information
aa71 uses internationally standard security technology to protect your personal and financial information. The key components of our security framework are as follows:
- SSL/TLS Encryption: All data transfers between your browser and our servers are protected by industry-standard SSL encryption.
- Two-Factor Authentication (2FA): A two-step verification system is provided to prevent unauthorized access to your account.
- Secure Data Storage: Sensitive information is stored in encrypted form and regular backups are taken.
- Access Control: Only authorized staff may access user information on a need-to-know basis.
- Regular Security Assessments: Regular security audits are conducted to identify system vulnerabilities.
- Data Breach Response Plan: A clear plan exists for responding quickly and notifying affected users in the event of a security incident.
Please note, however, that complete security on the internet cannot be guaranteed. Therefore, keep your password confidential and contact us if you notice any suspicious activity.
Data Retention Period
How long your information is kept
aa71 stores your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active Account Information: For the entire duration that the account remains active.
- Closed Account Information: Retained for at least five (5) years after account closure due to legal requirements.
- Financial Transaction Records: Up to seven (7) years in accordance with financial regulations.
- Customer Support Communications: Up to two (2) years after the issue is resolved.
- Marketing Communication Preferences: Until you opt out.
Your Rights and Controls
aa71 believes that you should have full control over your own information. Your key rights are listed below:
Right to Access Information
You can view the information stored in your account and request a copy at any time.
Right to Correct Information
Contact us to correct any inaccurate or outdated information. We will update it as soon as possible.
Right to Delete Information
In certain circumstances you may request that your information be deleted, although some information may need to be retained for a specific period due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for marketing or other non-essential purposes.
Right to Data Portability
You have the right to receive your information in a common, machine-readable format.
Right to Lodge a Complaint
For any complaint related to data protection, you can contact our support team directly.
Protection of Minors
Safety for Those Under 21
aa71 strictly provides services only to individuals aged 21 or older. We never intentionally collect information from minors. An age verification process is followed at the time of registration.
If we become aware that a user is under 21, we will immediately close that account and securely delete the associated information. If a parent or guardian believes their child is using this platform without authorization, please contact us.
Policy Changes and Updates
How This Policy May Change
aa71 reserves the right to change or update this privacy policy as needed. For any significant changes:
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
- A notice will be shown at the time of login for important changes.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. It is therefore recommended that you visit this page from time to time.
Contact Us
Privacy-Related Contact
If you have any questions, concerns, or requests regarding your information or this privacy policy, do not hesitate to contact us. Our privacy team will get back to you as soon as possible.
After receiving any information-related request, we aim to provide an initial response within seven (7) business days.
Contact us directly 24/7 via live chat in Bengali.
[email protected]
Within seven (7) business days (usually faster)
For Faster Assistance
When making a privacy policy-related request, please provide the following information:
- Your registered email address
- Account username
- Type of request (access / correction / deletion)
- Any relevant details