Safe and Secure Gaming

aa71's Commitment to Responsible Gaming

We believe gaming should be enjoyable and safe. aa71 always puts your well-being and peace of mind first.

Why Is Responsible Gaming Important?

Online gaming is a great source of entertainment for millions of people. However, like any form of entertainment, it should be enjoyed within certain limits. At aa71, we see responsible gaming not just as a policy, but as the core foundation of our platform.

Our goal is to create an environment where every player has a safe, informed and enjoyable experience. On this page, we share how you can keep your gaming experience healthy and in control — from deposit limits to self-exclusion.

Remember: responsible gaming is not just about protecting yourself — it also protects your family and loved ones.

Our Protection Tools

aa71 provides several powerful tools to keep you safe.

Deposit Limits

Set the maximum amount you will deposit per day, per week or per month. Once a limit is set, it cannot be exceeded, keeping your budget protected.

Self-Exclusion

If you feel gaming is getting out of control, you can suspend your account temporarily or permanently. Making this decision is a sign of strength, not weakness.

Time Limit Feature

Set a daily or weekly limit on your gaming time. Once the set time is up, the platform will automatically alert you and ask you to end your session.

24/7 Support

Our Bengali-speaking support team is with you around the clock. If you have any concerns or questions about gaming, get immediate help through live chat.

Activity Review

View your gaming history, win and loss records, and spending at any time. Transparency helps you make informed decisions.

Cooling-Off Period

Take a break from gaming for a set period. Activate a cooling-off period from 24 hours to 30 days and come back with a fresh mind.

Signs of Problematic Gaming

If you or someone you know shows the following signs, please seek help.

Warning Signs

  • Returning to gaming repeatedly to try to recover lost money
  • Being unable or unwilling to stop gaming
  • Hiding gaming activity from family or friends
  • Spending money meant for essential expenses on gaming
  • Gaming affecting work or studies
  • Feeling restless or irritable when not gaming
  • Taking on debt or borrowing money from others to fund gaming
  • Neglecting sleep, eating or personal health because of gaming

Core Principles of Healthy Gaming

Following these simple principles will keep gaming enjoyable at all times.

  • See gaming as entertainment, not a source of income
  • Set a budget before you play and stick to it
  • Do not play out of anger or frustration after a loss
  • Take regular breaks and respect your time limits
  • Prioritise spending time with family and friends
  • Avoid playing under the influence of alcohol or when under stress
  • Never game using borrowed money or debt
  • If a problem arises, seek help right away

How to Self-Exclude?

Deactivate your account temporarily or permanently in just a few simple steps.

1

Log in to aa71

Log in to your account and go to Account Settings.

2

Find the "Responsible Gaming" Option

From the settings menu, select the "Responsible Gaming" or "Responsible Gaming" section.

3

Choose a Limit or Exclusion

Select a deposit limit, time limit or self-exclusion period — 24 hours, 1 week, 1 month or permanent.

4

Confirm

Confirm your decision. Once an exclusion is activated, it cannot be lifted before the period ends.

5

Get Support Help

If you cannot do it yourself, contact our 24/7 live chat support. We will assist you with complete confidentiality.

For Ages 21 and Above Only

aa71 strictly prohibits gaming by anyone under 21 years of age. We take all necessary steps to verify age. Protecting minors is our highest responsibility.

Practical Tips for Healthy Gaming

The tips below will help keep your gaming experience positive at all times.

Budget Management

Decide Before You Play

Before starting a session, decide the maximum amount you are willing to spend. Stick to that decision.

Time Management

Use a Timer

Set an alarm for your gaming session. When time is up, stop and take a break if needed.

Mental Health

Do Not Play Under Stress

Gaming when feeling sad, angry or stressed can lead to risky decisions.

Family and Social Life

Maintain a Balance

Gaming can never be a substitute for spending time with family or having a social life.

Financial Protection

Do Not Touch Emergency Savings

Only play with money whose loss will not affect your daily life.

Seeking Help

Get Help in Time

Address problems while they are still small. Let aa71 support or someone you trust know.

About Deposit and Withdrawal Limits

The minimum deposit at aa71 is just ৳100 — this lets you enjoy gaming without risking large amounts. The minimum withdrawal is ৳1,000. Our withdrawal processing time is generally completed within 30 minutes to 3 hours.

You can also set your own deposit limit even lower — for example, a maximum of ৳500 per day or ৳2,000 per week. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait through a specific cooldown period — this is for your own protection.

The same limits apply across all payment methods including bKash, Nagad, Rocket and bank transfer. Responsible financial planning is the first step toward responsible gaming.

Need Help?

We are always here for you. Feel free to reach out.

24/7 Live Chat Support

Our Bengali-speaking support team is ready at any time for any question. Use live chat for any assistance related to responsible gaming.

Email Support

For self-exclusion or account issues, email us at: [email protected] — we will respond promptly.

Start Safe Gaming with aa71

Enjoy gaming responsibly. Browse our various games, check the FAQ or contact support directly.

For ages 21 and above only • Play responsibly